1red Casino privacy

1red Casino is the controller of the personal data you give us when you play. This page explains what we collect, why, who we share it with and what rights you have.

What we collect

Your registration details, messages to support, transactions, logins, an approximate location based on IP data and information about your browser and device. For verification we also collect copies of ID, payment proof and bank statements.

Why we use it

To run your account and payments, answer support requests, confirm who you are, prevent fraud and meet our legal duties, including anti-money-laundering rules. We also use data for research, combined statistics and marketing, which you can object to.

Who we share it with

Payment processors, companies in our group, service providers and authorities where the law requires it. We also share data when investigating fraud or protecting someone's safety. Transfers outside Europe are covered by contractual safeguards.

How long we keep it

Data about your registration and account is kept for at least five years after your last transaction or after the account closes, as the law requires. Deletion requests cannot be completed before that period ends. We may keep anonymised data to improve our content and marketing.

Your rights

You can ask for a copy of your data, correct it, ask us to delete it and object to some uses. You can also limit processing, move your data, withdraw consent and complain to a supervisory authority. A legal duty to keep records can prevent deletion, and we may ask you to prove your identity first.

Contact our data protection officer using the contact details in your account.