Contact 1red Casino
Our support team is online at any hour, every day of the week.
Live chat
Open live chat from any page of 1red casino for quick answers about your account, bonuses, deposits and withdrawals.
Write to the support email listed in your account for anything that needs documents or a longer answer. Use the email address registered to your account so we can find it quickly.
Complaints
Email the support address listed in your account with Complaint in the subject line. Include your name, surname and phone number, what happened, when it happened and anything that supports your case.
We acknowledge your complaint within 24 hours and keep you updated while we look into it. If support cannot solve it straight away, it goes to a senior team, and you receive a written answer within eight weeks. Complaints are handled in English and only with the account holder.